About the project

What are the aims of the project?

We want to understand the determinants and effects of the adoption of digital-first technologies (telephone, video, online) as an alternative to face-to-face appointment in primary care, during the COVID-19 pandemic.

Who can answer the survey?

We want to hear the perspectives of General Practitioners and Family Doctors working in primary care during the COVID-19 pandemic. We believe in the value of listening to the experience of General Practitioners to identify the key lessons to be learned from this massive real-life experiment and to inform the future of primary care.

What will we ask?

The survey will collect information about a) demographics and the clinical setting, b) adoption of digital technologies before and during the COVID-19 pandemic, and c) perspectives about the future post-pandemic

Ethical considerations and more

Ethical approval for this study was granted by the Head of Research Governance and Integrity and the Joint Research Compliance Office at Imperial College London. The data will be stored and analysed in Imperial College London’s Big Data Analytical Unit Secure Environment (BDAU SE), an ISO 27001 certified research environment. All data will be anonymised and participants can ask for their information to be removed from the study at any moment. 


There are no financial incentives for completing the survey, but we hope that the knowledge generated will contribute for the benefit patients and providers, by informing primary care policies and contributing to better, safer, and more patient-centred care.